Where to Begin

Planning a funeral can be overwhelming, but you are not alone. Rowan Funeral Services is dedicated to making the journey with you and help this be a process of love, healing, and life celebration. Below is some information to help you get started, but please feel free to contact us at any time if you need help at 704-637-8882.


When a loved one dies at home or in a place that isn’t a healthcare facility, you will need get a legal pronouncement of death. If the person passes away at home under hospice care, the hospice nurse can declare the death and help facilitate the transportation of the body. If the person dies at home without hospice care, you will need to call emergency personnel. Have a do-not-resuscitate document on hand if one exists, otherwise, paramedics will start emergency procedures including taking them to the emergency room where a doctor will make the declaration.

If your loved one dies in a healthcare facility, they will notify the proper authorities, including the funeral home that you have chosen to care for your loved one if they know that information.

Emergency and medical personnel involved will help you obtain a medical certificate and any other necessary paperwork.

This part of the process is emotional and can be draining. We are here to support you in this time of need. Rowan Funeral Services can obtain a Pronouncement and Death Certificate from the medical facility and can secure all necessary state permits and legal authorizations to help ease your burden.


After your loved one passes, you’ll want to notify close friends and relatives. If this process is too painful, it’s absolutely okay to ask a trusted family member or friend to help you.

This is also the time to review any preplanned funeral wishes and meet with the funeral director to begin planning their service. If your loved one did not preplan their funeral, you might want to start thinking about how you wish to honor and celebrate their life at their service. This can be a daunting and overwhelming task, but Rowan Funeral Services will make the journey with you. We can help guide you through all of the options provided for a funeral service and help you stay on budget.

If you would like to know what Rowan Funeral Services can do to honor your loved one, please call at 704-637-8882.


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We know that your loved one was an important part of your life. That’s why we’ll let you talk first. Tell us about your loved one and what was so special about them. Share your loved one’s life story, revisit memories, and highlight their accomplishments. We’ll be there to listen.

We want to make this process as smooth for you as possible, so please bring the following items when you come to meet with us:

  • Full legal name and home address
  • Social security number
  • Date of birth
  • Place of birth
  • Father’s name
  • Mother’s name and Maiden name
  • Veteran discharge papers (DD-214), if applicable
  • Highest education
  • Occupation
  • Information about the burial location, if applicable
  • Clergy name and phone number, if applicable
  • Names and relationships of survivors
Please also bring a recent photograph and any clothing you’d like us to use when dressing them for service.

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Where to Begin

Honoring Your Loved One

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